Privacy statement UPLIFTEXP
OCTOBER 1, 2019
Your privacy is of great importance to UPLIFTEXP, we comply with privacy laws. This means that your data is always secure, and used responsibly. In this privacy statement we explain all the ways in which we utilize your personal information.
If you have any questions, or would like to know exactly what data we track, please contact UPLIFTEXP
Event signup
On our website you can sign up for events, where we use your personal information to process and register your application.
For this we use your IP address, e-mail address, name, location, nationality and payment details. We need these because of the agreement we enter into with you. We hold on to this information until your course has been completed, and seven years thereafter (this is the mandatory statutory period for the retention of data).
Web shop purchases
On our website you can purchase products, where we use your personal information to process and register your application.
For this we use your IP address, e-mail address, billing address, name, physical address, phone number and payment details. We need these because of the agreement we enter into with you. We hold on to this information until your course has been completed, and seven years thereafter (this is the mandatory statutory period for the retention of data).
Order processing
When you place an order with us, we use your personal data to be able to handle this properly. We can give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your payment details, name, physical address, IP address, e-mail address, phone number and billing address. We need these because of the agreement we enter into with you. We hold on to this information until your course has been completed, and seven years thereafter (this is the mandatory statutory period for the retention of data).
Supply to third parties
We collaborate with certain companies, that can receive from us your heretofore mentioned personal information. An example would be the invoice we send with regard to your event. This is logged in our accounting system, the data of which is then shared with our accountant. You are entitled at all times to receive insight into what personal data we have stored, and with which parties this is being shared. See also the ‘Access, modification, and removal of your data’ section in this document.
Your account
For access to certain sections of our website you must first register. This involves entering personal information and selecting a username. This is used to create a user account, which you can log into with that username and a self-selected password.
For this we use your name, physical address, e-mail address, billing address and IP address. This is in our legitimate interest. We hold on to this data until you terminate the user account.
We store this data so that you need not enter your details anew with repeat visits, and to contact you more easily when necessary. You can change your personal information in your user account whenever you want.
Contact form and newsletter
With the contact form you can ask us questions or submit requests.
For this we use your e-mail address, IP address and name. We do this with your consent. We hold on to this information until we are certain that you are happy with our response, and six months thereafter. This allows us to easily consult the information in the event of follow-up questions. It also allows us to improve our customer support service.
You can subscribe to our newsletter. This has news, tips, and information about our products and services. You can cancel your subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address is added to the list of subscribers with your permission only. This data is stored until you cancel the subscription.
Advertisements
We would like to send you information about special events, offers and new products or services, always related to the UPLIFTEXP. We do this:
Via e-mail
Via social media
You can object to this service at any time. Every instance contains an explanation of how you can do this. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you are contacted by phone. You can also do this via your user account, or the portal.
Distribution to other companies or institutions
With the exception of user data acquired via application for events and web shop orders, under no circumstances do we give out your personal information to other companies or institutions, unless legally required to do so (for example when demanded by the authorities in case of a suspected crime).
Cookies
Our website uses cookies. Cookies are small files that allow us to store data so that you don’t need to keep filling out the same details upon repeat visits. It also allows us to see that you have visited us before.
When you visit our website for the first time, we display a notification explaining the use of cookies. By using our website, you agree to our use of these cookies.
You can disable cookies in your browser settings, but this does mean that some features of our website will not function properly.
We have entered into agreements with companies that store cookies, about the use of these cookies. However, we do not have full control over what they do with these cookies. Make sure to also read their privacy statements.
Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a processing contract with Google. This contains strict stipulations on what they are allowed to track. We allow Google to use the acquired Analytics data for other Google services. We have Google anonymize the IP addresses.
Security
Security of personal data is of great importance to us. We make sure that your personal information is well secured. We continually update the security and keep a careful eye on potential gaps.
Changes to this privacy statement
When changes are made to our website, we must of course also adjust the privacy policy. Make sure to always note the date at the top, and routinely check for new versions. We will try our best to expressly announce changes.
Access, modification, and removal of your data
If you have any questions or would like to know what personal information we have stored, feel free to contact us. See contact details below.
You have the following rights:
Receive an explanation on what personal information we have stored, and what we do with it
Access to the exact personal information we have
Have errors corrected
Have outdated personal information removed
Withdrawal of consent
Object to certain usage
Make sure to always clearly state your identity, so that we do not inadvertently change or remove other people’s data.
Filing a complaint
If you find our service unsatisfactory, you have the right to file a complaint with the supervisor. The Federal Trade Commission seems to be the authority in charge in the USA to this point. It is not a Data Protection Agency, in the same way that Europe as Data Protection Authorities for most countries.
Contact details
UPLIFTEXP
3621 Walnut street, #1
94549, LAFAYETTE, CA
info@upliftexp.com
Experiences
CORPORATE VIRTUAL BREATH COACHING
About
To access the entire Terms of Use, go on the bottom of any pages and click on “TERMS OF USE’’ or follow this link : TERMS OF USE
CANCELLATION / REFUND POLICY :
If you have any questions about your products or account, send an email to Customer Service at info@upliftexp.com.
We are a small own business and we try our best to create a positive customer experience.
We maintain the information you provide to us as confidential pursuant to the terms of our Privacy Policy which may be accessed on this Website. The information you provide will form the basis of your account with us. You agree to provide this information as well as any other mandatory information and agree that such information provided will be accurate and current. You represent and warrant that you are an authorized user of the credit card provided to us and you agree to pay all charges resulting from your subscription services at the prices then in effect. You agree to be responsible for any and all charges to your account, including applicable sales tax, and all associated renewal fees until notice of cancellation is received by UPLIFTEXP. You agree that all such charges may be charged to the credit card provided with your account and that the Terms of Use in effect at the time your account is charged shall govern. You agree that your account may be terminated by us at any time for any or no reason. You may cancel your membership at any time within the ten (10) day period following the calendar date on which you subscribe to UPLIFTEXP and will receive a full refund. In the event that you cancel your subscription at any time after the ten (10) day period following the calendar date on which you subscribe to UPLIFTEXP, you will not be entitled to receive any refund. At the end of the initial term of your subscription, ten (10) day period, your subscription will automatically revert to a monthly membership and your account will be charged on a monthly basis until you cancel your membership. Your subscription to UPLIFTEXP is based on the subscription level you select at the time you register for UPLIFTEXP. Following are descriptions of each subscription level.
GATHER MONTHLY CLASSES and Private Coaching Sessions Cancelation / Refunds. Participants who sign up and pay are eligible for a full refund within 7 days of initial payment, as long as there are 24 hours or more until the first Monthly Classes/coaching session begins. A refund will not be issued after 7 days of the marked payment date, or if there are 23 hours or less until the start of the Monthly Classes/coaching session. Full Payment is due 24 hours prior to the Monthly Classes/coaching session. If the customer misses the 7-day refund window, the customer has the opportunity to transfer their payment to a future UPLIFTEXP Monthly Classes/coaching session occurring within 1 year, and will not be assessed a transfer fee. The customer is only eligible to transfer deposit to another Monthly Classes/coaching session one (1) time. In all circumstances, transfer of deposit to another offered UPLIFTEXP Monthly Classes/coaching session must be requested a minimum of 24 hours before the Monthly Classes/coaching session start date. No refunds or transfer can be accommodated if there are 24 hours or less to the start of Monthly Classes/coaching session.
BREATH FOR LIFE Course and FIRE & ICE or BREATH & ICE Session Cancelation / Refunds. Participants who make a deposit (total or half) are eligible for a full refund within 7 days of initial payment, as long as there are 48 hours or more until the BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session begins. A refund will not be issued after 7 days of the marked payment date, or if there are 47 hours or less until the start of the BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session. Full Payment is due 48hours prior to the BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session. If the customer misses the 7-day refund window, the customer has the opportunity to transfer their deposit (total of half) to a future UPLIFTEXP BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session occurring within 1 year, and will not be assessed a transfer fee. The customer is only eligible to transfer deposit to another BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session one (1) time. In all circumstances, transfer of deposit to another offered UPLIFTEXP BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session must be requested a minimum of 48 hours before the BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session start date. No refunds or transfer can be accommodated if there are 48 hours or less to the start of BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session.
Distance Learning Streaming Video Release :
- I, the participant/guardian of the named participant, allow the participation in live instruction that is streamed into other households/homes. I understand that this content may be stored on a password-protected site for students to view after the learning activity has ended.
I understand that I can turn off the video camera if I do not want my image to appear, and it is my responsibility to communicate that decision to my teacher/coach.
This permission will remain in effect throughout my enrollment in UPLIFTEXP programs. Permission is required for participation in UPLIFTEXP programs during the COVID-19 pandemic.
Please note, UPLIFTEXP has the right to cancel a Monthly Classes, Coaching session, BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session due to weather, unavailability (sudden illness), not enough attendees etc. In these cases you will be notified and refunded in full.
*In the eventuality that we could meet in person, post COVID-19 restrictions:
If you purchase a hotel room to attend the Monthly Classes, Coaching session, BREATH FOR LIFE Course or FIRE & ICE or BREATH & ICE Session (coming from out of town), we suggest you book a room that allows you to cancel without penalty. It is not the responsibility of UPLIFTEXP to pay for this additional purchase. If you need to cancel your registration for the certification, please contact UPLIFTEXP.
Waiver of Liability Related to Coronavirus/COVID-19 :
- Thank you for entrusting us during this challenging time.
Like other programs in our area, we are requiring that participants and others who come to our programs sign a waiver for COVID-19. This is an important part of our ability to remain open and continue to serve you and your community.
Some background that we all know:
The novel coronavirus, which causes COVID-19, has been declared a worldwide pandemic by the World Health Organization.
COVID-19 is reported to be extremely contagious.
The state of medical knowledge is evolving, but the virus is believed to spread from person-to-person contact and/or by contact with contaminated surfaces and objects, and even possibly in the air.
People reportedly can be infected and show no symptoms and therefore spread the disease.
The exact methods of spread and contraction are not well understood, and there is no known cure or vaccine for COVID-19.
COVID-19 can cause serious and potentially life threatening illness and even death.
The UPLITEXP organization is committed to the safety of the participants under our care, and of our teachers and staff. However, we cannot prevent you or anyone else from becoming exposed to, contracting, or spreading COVID-19 while utilizing our services or premises.
Whatever we do, it is not possible to completely prevent against the presence of the disease. Therefore, if you choose to utilize the UPLITEXP's services and/or enter onto the UPLITEXP's premises, you and any person authorized to bring you to or pick you up from our campus may be exposing yourselves to and/or increasing your risk of contracting or spreading COVID-19.
ASSUMPTION OF RISK: I have read and understood the above warning concerning COVID-19. I hereby choose to accept the risk of contracting COVID-19 for myself and for my direct contacts in order to utilize the UPLIFTEXP's services and to enter theUPLIFTEXP's premises. These services are of such value to me and those I care for that I accept the risk of being exposed to, contracting, and/or spreading COVID-19 in order to utilize the UPLITEXP's services and premises in person.
WAIVER OF LAWSUIT/LIABILITY: To the extend permitted under applicable law, I hereby forever release and waive my right to bring suit against UPLITEXP and its officers, directors, administration, teachers, staff, or other representatives in connection with exposure, infection, and/or spread of COVID-19 related to utilizing UPLITEXP's services and premises. I understand that this waiver means I give up my right to bring any claims including for personal injuries, death, disease, or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages, whether known or unknown, foreseen or unforeseen.
CHOICE OF LAW: I understand and agree that the law of the State of California will apply to this waiver.
I HAVE CAREFULLY READ AND FULLY UNDERSTAND ALL PROVISIONS OF THIS RELEASE, AND FREELY AND KNOWINGLY ASSUME THE RISK AND WAIVE MY RIGHTS CONCERNING LIABILITY AS DESCRIBED ABOVE:
If you have any questions about your products or account, you should send an email to Customer Service at info@upliftexp.com.